Uganda: Senior Research Fellow/Research Fellow

Organization: BRAC
Country: Uganda
Closing date: 05 May 2018

Career with BRAC International

BRAC is a development success story, spreading anti-poverty solutions born in Bangladesh to 10 other developing countries in Asia and Africa, making it a global leader in providing opportunities for the world’s poor.

BRAC was founded in Bangladesh in 1972 by Sir Fazle Hasan Abed, and is today one of the top leaders in developing cost-effective, evidence-based poverty innovations in extremely poor, fragile and post-disaster settings. BRAC started its first programme outside of Bangladesh in Afghanistan in 2002through the Stichting BRAC International, which is registered in the Netherlands. BRAC International is currently reaching over 19 million people beyond Bangladesh and creating opportunities to break the cycle of poverty.

With a holistic approach that uses a wide array of interventions including microfinance, education, healthcare, legal services and more, BRAC invests in communities’ own human and material resources, catalysing lasting change and creating an ecosystem in which the poor have the chance to seize control of their own lives. Of the world’s top development and humanitarian relief organisations, BRAC is one of the few based in the global south. In January 2017, BRAC was ranked as the number one NGO in the world for the second consecutive year by the Geneva-based NGO Advisor, an independent media organization committed to highlighting innovation, impact and governance in the non-profit sector.

BRAC International is seeking application from competent, dynamic and self-motivated individuals to fill the following position:

Research Fellow/Senior Research Fellow

Job Location: IERC Uganda Office

Key Responsibilities:

· Serve research and evaluation needs of IERC, especially in the areas where BI works including financial inclusion, poverty, health, education, agriculture and empowerment of women and the adolescents.

· Initiate new research projects and ensure financial sustainability of IERC.

· Oversee and lead the portfolio of various research projects of IERC.

· Ensure that the research projects are being carried out within the relevant policies and procedures of the organization.

· Enhance the credentials of IERC as a centre of excellence through publication and dissemination of research outputs in peer reviewed journals and international conferences

· Initiate new projects, mobilize resources and build relationships with BI programmes as well as external research partners.

· Oversee 10 to 15 concurrent research projects in all BRAC International countries.

· Ensure project adherence in the field to general research design, sample selection, data collection, management and analysis, and overall project management.

· Contribute and supervise data analysis, preparation of reports and writing articles for peer reviewed journals.

· Oversee project financial management.

· Work with relevant departments to ensure sound human resource development and operational management of projects.

· Promote inter-project best practices and take a lead in sharing best practices with projects through periodical meetings and training opportunities.

· Attend meetings with development organizations, universities, and government officials.

· Support the dissemination of results via presentations and reports to academic and non-academic audiences.

· Maintain effective communication between BRAC International, Country Representative and Programme Managers for all developments on the research projects.

Educational Requirements:

· Possess postgraduate degree, preferably PhD Major in Economics, Behavioural economics, agricultural economics, development economics, development studies, Statistics, rural development, or any other related field.

Required Competencies:

· Excellent demonstrated skills in quantitative techniques, especially in advanced evaluation methods (e.g., RCTs, etc.), but at the same time ability to combine quantitative and participatory research methods.

· Excellent analytical skills and demonstrated ability to write reports and publish papers in peer-reviewed journals.

· Excellent demonstrated ability to coordinate with other important organizations

· Strong written and oral communication skills and complete fluency in oral and written English.

· Strong budgeting and financial management skills.

· Ability to identify relevant partners, maintain existing relations, and build new linkages and relationships and effectively facilitate stakeholder processes on issues of BI interest

Experience Requirements:

· At least 5 years of experience in conducting social science or development economics field research. Experience in multiple countries is strongly preferred.

Employment type: Contractual

Salary: Negotiable

How to apply:

If you feel you are the right match for the above mentioned position, please follow the application instructions accordingly:

External candidates please email resume with a letter of interest mentioning educational grades, years of experience, current and expected salary at recruitment.bi@brac.net

Internal candidates need to apply with their latest CV including all job assignments in detail with BRAC PIN and email to internal.bi@brac.net

Please mention the name of the position and AD# BI 20/18 in the subject bar.

Only complete applications will be accepted and short listed candidates will be contacted.

Application deadline: May 5, 2018

Women are encouraged to apply

BRAC is an equal opportunities employer

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Uganda: Senior Research Associate/Research Associate

Organization: BRAC
Country: Uganda
Closing date: 05 May 2018

Career with BRAC International

BRAC is a development success story, spreading anti-poverty solutions born in Bangladesh to 10 other developing countries in Asia and Africa, making it a global leader in providing opportunities for the world’s poor.

BRAC was founded in Bangladesh in 1972 by Sir Fazle Hasan Abed, and is today one of the top leaders in developing cost-effective, evidence-based poverty innovations in extremely poor, fragile and post-disaster settings. BRAC started its first programme outside of Bangladesh in Afghanistan in 2002through the Stichting BRAC International, which is registered in the Netherlands. BRAC International is currently reaching over 19 million people beyond Bangladesh and creating opportunities to break the cycle of poverty.

With a holistic approach that uses a wide array of interventions including microfinance, education, healthcare, legal services and more, BRAC invests in communities’ own human and material resources, catalyzing lasting change and creating an ecosystem in which the poor have the chance to seize control of their own lives. Of the world’s top development and humanitarian relief organisations, BRAC is one of the few based in the global south. In January 2017, BRAC was ranked as the number one NGO in the world for the second consecutive year by the Geneva-based NGO Advisor, an independent media organization committed to highlighting innovation, impact and governance in the non-profit sector.

BRAC International is seeking application from competent, dynamic and self-motivated individuals to fill the following position:

Research Associate/ Senior Research Associate

Job Location: IERC Uganda Office

Programme Brief:

The person will be responsible for mobilizing, designing, and implementing research projects, conducting data analysis and reports with technical supervision from Principle Investigator(s) and/or the Director.

Key Responsibilities:

o Design research protocols and collect ethical and governance approvals.

o Designing quantitative studies; and lead implementation of research projects with analytic supports from PIs/Director.

o Conduct data processing and data presentation.

o Ensure good ethical practice and research governance; manage and facilitate research focusing on quality data collection, cleaning and analysis and dissemination of information gained throughout the research projects.

o Maintain action plans of research projects by maintaining record systems for the projects. Monitor the progress of the study to ensure compliance with and adherence to the project plan and to identify, evaluate and rectify problems including working with the internal and external team members to ensure efficient research management.

o Maintain overall efficient day-to-day management and delivery of the work package and management of budget(s) and maintenance of the accounts.

o Write reports and policy briefs for administration to facilitate management decision-making.

o Presentation of the research at appropriate local, regional, national and international meetings and conferences.

o Work hand in hand with data manager to maintain database of quality data.

o Create and maintain good working relations with other institutional researchers and stakeholders.

o Coordinate and support REU wide planning on conducting research, such as keeping records on up-to-date best practices (ethics) including new ways of data collection, research management and dissemination.

o Train and manage field supervisors and enumerators; and supervise data collection; facilitate staff capacity building.

o Coordinate with donor, research and programme partners in planning, budgeting, implementing, data analysis and reporting of study results

Educational Requirements:

o Masters Degree major in Economics, Behavioral economics, Development economics, Development Studies, Statistics or any other related subject

Required Competencies:

o Excellent demonstrated skills in quantitative techniques.

o Good knowledge/skill in mix methods of research – quantitative and qualitative.

o Experienced and skilled in data analysis and interpretation of data.

o Advanced writing skills for research proposals and reports.

o Good command over advanced statistical packages such as STATA.

o Knowledge on digital data management.

o Capacity to manage the technical and logistical aspects of several research projects.

o Advanced written and oral communication skills for a variety of audiences.

Experience Requirements:

At least 3 years of relevant experience in research and evaluation, data analysis, statistics, research communication, development management, and research capacity on related issues.

Employment type: Contractual

Salary: Negotiable

How to apply:

If you feel you are the right match for the above mentioned position, please follow the application instructions accordingly:

External candidates need to email CV with a letter of interest mentioning educational grades, years of experience, current and expected salary at recruitment.bi@brac.net

Internal candidates need to apply with their latest CV including all job assignments in detail with BRAC PIN and email to internal.bi@brac.net

Please mention the name of the position and AD# BI 18/18 in the subject bar.

Only complete applications will be accepted and short listed candidates will be contacted.

Application deadline: May 5, 2018

Women are encouraged to apply

BRAC is an equal opportunities employer

Entry Level UN Resettlement Assistant (Senior Receptionist) Job Careers – United Nations High Commissioner for Refugees (UNHCR)

Organisation: United Nations High Commissioner for Refugees (UNHCR)
Duty Station: Kampala, Uganda
Position Number: UNOPS 27
Vacancy Notice Number: UNOPS-030/2018
Reports to: Senior Resettlement Officer
The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness.
Job Summary: Overall Resettlement co-ordination and management in Uganda is under the authority and supervision of the Senior Resettlement Officer, Julia Zajkowski. Routine management of resettlement activities is primarily accomplished through two Resettlement Officers who divide responsibilities along geographic lines. The Resettlement Officer in Kampala (Gemma Woods), manages and supports resettlement activities in the urban center of Kampala and covers Sub Office Hoima and Sub-Offices in Northern Uganda (Adjumani, Arua, Moyo and Yumbe). The Resettlement Officer in Sub-Office Mbarara (Elizabeth Chege), manages resettlement activities in the settlements of Nakivale, Kyaka, Oruchinga and Rwamwanja.
Key Duties and Responsibilities: 
  • Conduct interviews with refugees in the resettlement process, taking detailed histories of events in the country of asylum and country of origin
  • Assess cases against requirements of 1951 Refugee Convention and resettlement criteria and analyse protection needs, resettlement needs and refugee claims
  • Produce high quality and persuasive RRFs for submission to resettlement countries
  • Conduct counselling with refugees in the resettlement process, including counselling against fraud
  • Update proGres and physical files appropriately with action taken on cases
  • Correctly identify and flag cases which require additional support / follow up by other units and refer cases as needed
  • Perform any other tasks as required
Key Performance Indicators:
  • The Resettlement Associate will be required to complete 5 RRFs per week for submission to the reviewing officer
  • Awareness of the importance of preventing fraud and ways to mitigate risks.
  • Strong interpersonal skills and ability to work effectively in teams;
  • Ability to work in stressful situations;
  • Ability to conduct assessments and identify protection risks of individuals and groups;
  • Awareness of gender issues and how to apply a rights- and community-based approach to identify and respond to specific needs;

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations UNHCR Resettlement Assistant (Senior Receptionist) job opportunity should hold an academic degree in relevant area (e.g. social sciences, law, etc.)
  • At least two years of work experience in relevant work area (e.g. conducting social assessments, individual case advocacy, working with refugees in a resettlement context etc.)
  • Excellent drafting skills in English is required.
  • Knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, Code of Conduct and humanitarian goals;
  • Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness;
  • Knowledge of UNHCR guidelines on refugee status determination and resettlement.
  • Excellent interviewing and counselling skills especially skills interviewing vulnerable persons-highly desirable.
  • Excellent drafting and analytical skills;
  • Experience giving advice on resettlement guidelines / policy – highly desirable;
  • Previous experience in the area of refugee resettlement – conducting refugee resettlement assessments and submissions – highly desirable.
All interested candidates who wish to join the United Nations High Commissioner for Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.
Deadline: 29th April 2018


Examinations Services and Operations Manager Job Opportunity – British Council

Organisation: British Council
Duty Station: Kampala, Uganda
The British Council is the UK’s international organisation for educational opportunities and cultural relations. We create international opportunities for the people of the UK and other countries and build trust between them worldwide. British Council Uganda is based in Kampala and offers a full range of programmes including examinations, project management on behalf of other donors, and its own grant funded projects. British Council has operated in Uganda since 1952 and its aim is to build cultural and educational relations between Uganda and the UK. 
Job Summary: The Examinations Services and Operations Manager is responsible for the operational and financial treatment of our examinations services in Kampala. Principal areas of responsibility include operational delivery, compliance with quality/security standards and ensuring that all exams are processed according to the British Council’s financial compliance guidelines.
Key Duties and Responsibilities: 
  • Operational Delivery: Manage all aspects of operational delivery (80% IELTS and 20% other exams products) ensuring that examinations are managed efficiently and effectively and according to corporate standards
  • Quality Compliance: Work closely with Regional Exams Manager(s) and Country Exam Manager on aspects of quality and compliance to ensure that all Quality and Compliance Assessment (QCA) requirements, IELTS audit and other exam board standards are met or exceeded.
  • Management of venue staff and examiners: In accordance with British Council and exams body regulations and procedures. Manage the recruitment, training and monitoring processes for all exams venue staff and examiners in Uganda.
  • Financial responsibility and accountability: Ensure the accuracy of all exams financial data and reporting. All financial data to be recorded against the correct WBS and GL Account and corrections made where this is not the case. Monthly input of volume actuals is 100% accurate. This role will be responsible for the completion of the reconciliations, accruals and deferrals according to the agreed timetable(s).
  • Analysis & reporting: Using standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior managers in making timely and effective business decisions that respond to operational needs.
  • Leadership & management     
    • Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon. Line manages the day to day performance of a more junior team, dealing with sickness, discipline, motivation etc, to ensure high quality service delivery is maintained at all times.       
    • Tasks and coordinates others (e.g. third party suppliers, external partners and internal colleagues) to complete activities in accordance with agreed service delivery/ contractual/ project milestones or requirements (e.g. cost schedules, time deadlines etc).

Qualifications, Skills and Experience:
  • The applicant for the British Council Examinations Services and Operations Manager job placement should have qualifications in Business Management qualification from a recognized university
  • Must have the rights to live and work in Uganda
  • Appropriate police check required
All suitably qualified and interested candidates who so desire to join the British Council in the aforementioned capacity should endeavor to Apply Online by Clicking on the link below. Please further review job requirements and if competent, proceed with the online application.


Human Resources and Administration Officer NGO Job Opportunities – Relief International (RI)

Organization: Relief International (RI)
Relief International is an international nonprofit organization whose sole mission is to reduce human suffering. We respond to natural disasters, humanitarian emergencies and chronic poverty. Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Job Summary: The Human Resources and Administration Officer is responsible for ensuring the day to day HR functions are performed in accordance with RI policies and procedures and HR/ Admin best practice and to provide direct advice and guidance to Program Managers and staff on HR/ Admin policies and procedures. The HR/Admin Officer may depending on the programme structure supervise the HR/ Admin Assistant, cleaners and any other staff supporting the HR/Admin function to ensure they carry out their responsibilities efficiently and effectively.
Key Duties and Responsibilities: 
  • Oversee the regular review and roll out of HR policies, employment policies and procedures in compliance to RI’s standards and evolving national labor law.
  • In collaboration with the Country Director, assist in the development of staffing and recruitment plan to ensure that each team is staffed appropriately, according to need and funding availability, in an efficient and timely manner.
  • Support CD in identifying HR gaps and ensure that RI staff are motivated.
  • Ensure staff hiring is conducted efficiently and in compliance with RI’s policies and national labor law.
  • Ensure a high quality, transparent, timely and efficient recruitment process.
  • Determine salaries for selected candidates based on the salary scales
  • Ensure pre-employment requirements are submitted and personnel files with documentation according to HR checklist is opened for new staff and completed on a timely basis.
  • Ensure that all staff have undergone orientation and induction at Country office including International staff.
  • Support the CD in processing of Visas and work permits for visitors and International staff as and when required.
Compensation and benefits
  • Ensure the timely and efficient payroll preparation for accurate data on grant code, number of days, benefits.
  • In close coordination with Finance, ensure all staff fill timesheets correctly and they are submitted on a monthly basis as part of the payroll package.
  • Ensure the proper utilization and accurate tracking of all types of leave.
  • Oversee the periodic salary review and analysis, and review and revision of new salary structure, as appropriate.
  • Ensure the timely processing of new contracts, contract extensions, staff transfers, promotions and other change of status/ personnel changes.
  • Manage processes related to disciplinary actions, staff separation, and termination.
  • Respond to employee related queries and provide answers to all HR related inquiries and requests.
  • Keep HR Manual updated and constantly communicate it, along with other HR policies to staff.
  • Provide day-to-day advice to the programme teams, around interpretation and implementing HR policies, and procedures in order to ensure consistency.
  • Make sure that employees’ files are auditable at all times as per RI standards and any relevant donors’ requirements.
  • Working with CD and County Finance teams, support internal and external Audits by ensure necessary documents are updated, scanned where required and submitted as needed.
Performance Management System: RI Excel
  • Provide training and ensure new hires and current staff complete the training on RI Excel and understand the goal setting process well.
  • Oversee the monthly utilization of RI Excel reporting and offer support to staff where needed.
  • Monitor the evaluation process at all stages and ensure that employees and supervisors complete the review process in a timely manner.
  • Act as training administrators and ensure that training goals for employees are monitored on RI Excel.
  • Provide guidance to supervisors as they complete evaluations, help supervisors find effective coaching methods that work for specific issues including identifying areas of poor performance and assisting supervisors to establish plans for improving performance (PIPs), be present during review meetings when necessary.
  • Provide ongoing support to RI Excel users including responding to various inquiries raised by different employees, clarifying the appraisal forms, methodology etc.
  • Ensure National staff are aware of all HR policies, rules and regulations by conducting sessions for new staff and organizing for refresher sessions for all staff from time to time.
  • Organize learning and development opportunities in coordination with CD for staff to achieve programme goals
  • Conduct Training needs analysis (TNAS) within the programme and support staff in identification of suitable internal/external trainings in close consultation with the CD and LMs from time to time.
  • Provide training, support and advice on performance management and staff development plans and ensure reviews are conducted when and required as per the RI policy and procedure.
  • Verify that Project Training Funds are used to cover legitimate National staff development and talent management expenses, that funds are used effectively, and follow up to make sure training has been provided and the employee has completed the training successfully.
  • Encourage Managers and Directors to provide “Power Hour” training to their staff. Subject Matter Experts are asked to present content in an hour long session focusing on specific operational or technical subjects relevant to the program or project or related to current organizational or country/departmental needs.
  • Participate in forums relating to Human Resources including internal HR meetings and feedback to management on best practices, HR trends in country and at global level.
Administration of the Learning Management system: RI Academy
  • Responsible for the registration, course enrollment and account closure, for all staff who have an email address, some English language capacity and access to the internet.
  • Work with the Manager/Supervisor and the employee to find relevant courses on the RI Academy’s LMS, or through INGO or other professional organizations or find courses locally (provided through an institute or a college) and consult with the RHRM for assistance in identifying learning and development opportunities based on the training and professional development goals identified in RI Excel.
  • On monthly basis, report the names and courses taken outside LMS.
Administration responsibilities:
  • Management of office premises- supervision of the office cleaners and cook to ensure highest standards of cleanliness in an efficient and effective manner.
  • Coordinate the logistical arrangements of meetings/workshops/ conferences and in country travel for staff and visitors by coordinating travel and accommodation arrangement including flight bookings and visas for teams and follow up paper work (e.g. Expenses) working closely with Programmes, Operations(security), Finance and logistics.
  • In collaboration with Logistics manage office environment and equipment to ensure a safe and effective office.
  • prepare a variety of correspondence, reports, forms, proposals, concept papers, etc. using prescribed formats and assuring that such documentation is correct in form and style. Craft and deliver both written and verbal presentations as required within the job remit.
  • Support other staff by providing advice and guidance in handling organizational and administrative tasks for which the office is responsible for; this includes office systems and procedures to expedite work flow.
  • May Represent the Office at internal and external audiences by providing information, handling routine inquiries directly or by delegating to departments and following up

Qualifications, Skills and Experience: 
  • The ideal candidate for the Relief International Human Resources and Administration officer should preferably hold a degree with professional qualification in HR.
  • Five years of continuous practice in a similar position, with at least 1 year in an HR supervisory/management position.
  • Experience in developing and implementing HR policies, procedures and systems.
  • Proficient in IT – Word, Excel, PowerPoint, Outlook and HRIS( Human resources Information Systems) South Sudan/ local employment law.
  • Direct experience of organizing emergency/large scale recruitments.
  • INGO experience is strongly preferred.
  • Ability to prioritize and deal with competing demands.
  • Previous experience of staff supervision and capacity building.
  • Fluent spoken and written English.
  • Excellent organizational, interpersonal and communication skills.
  • A team builder with excellent people skills; culturally sensitive and has the ability and interest to identify and work with a multicultural team. 
The applicant must send an application which must include:
  • Curriculum Vitae (CV)
  • Letter of Interest (application cover letter)
  • Photocopies of documents showing your credentials/qualifications for this position, if applicable
Address your application to: Country Director, Uganda
Please drop your applications in a sealed envelope, stating the position you are applying for to:
Relief International Office, Vura Madulu, Moyo Town Council, P.O Box 152
Dongo Center Relief International Compound.
Email to: UgandaRecruitment@ri.org (you must indicate the position in the subject line of email)


2 Fresher Customer Service Jobs – Functional Support Officers – Ministry of Finance, Planning and Economic Development

Organisation: Ministry of Finance, Planning and Economic Development (MOFPED)
Project Name: The Third Financial Management and Accountability Programme (FINMAP III)
Duty Station: Kampala, Uganda
Reports to: Functional Support Supervisor
The Government of Uganda (GOU) has been implementing Public Service Reform Programmes aimed at improving efficiency, effectiveness and accountability in delivery of public services. Some of the reform initiatives included strengthening the human resource management function by enhancing the establishment and payroll control through implementation of an Integrated Personnel and Payroll System (IPPS).
The Government of Uganda is implementing Public Financial Management (PFM) reforms through the Third Financial Management and Accountability Programme (FINMAP III) with the primary purpose to strengthen Public Financial Management (PFM) at all levels of government and ensure efficient, effective and accountable use of public resources as a basis for improved service delivery. The programme is supported by Development Partners including DFID, Norway, EU, KFW, and DANIDA. The overall objective of FINMAP is derived from the GoU PFM reform strategy for the period from July 2014 to June 2019.
Job Summary: The Functional Support Officer will be responsible for the administration and management of the HCM Helpdesk through providing first level support and logging all issues raised by clients from time to time.
Key Duties and Responsibilities: 
  • Provide first level support and log all issues raised by clients with the vendor.
  • Escalate any upcoming issues to responsible persons for resolution.
  • Maintain log matrix and provide regular reports.
  • Provide training and support to the operationalization of different HRM modules.
  • Keenly monitor the problem management database and follow up with assigned personnel to ensure timely resolution of problems.
  • Prepare daily, weekly, and monthly statistics, status reports, and graphical reporting aids on the HCM users support issues.
  • Develop metrics and templates to evaluate HCM users support issues, response times and their solving rates.
  • Provide technical support to users in logging their issues.
  • Serve as the around-the-clock contact for HCM related support issues.
  • Perform any other duties as assigned from time to time.
Key Performance Indicators:
  • Fully functioning IPPS Help Desk environment supporting IPPS users.
  • Proper documentation and operational manuals for the IPPS Help Desk.
  • Proper records of the IPPS incidents register.
  • Training, capacity building and knowledge transfer.

Qualifications, Skills and Experience:
  • The ideal candidates for the Functional Support Officer should hold an Honours Bachelor’s degree in in the fields of Social Sciences, Development Studies, Information Communication Technology, Mass Communication, Public Relations or a related discipline from a recognized institution.
  • Specialized training and qualifications/certification in Customer Care or ITIL Services.
  • At least two (2) years’ experience in Help Desk or Customer service or related filed.
  • Experience in functions related to an IT information System is an added advantage.
  • Knowledge of Public Sector procedures Human Resource Management processes.
  • Ability to implement and administer a computerized Help Desk incident logging system servicing large volume of incident logs.
  • Knowledge of computerized systems, applications, procedures and techniques as well as hardware and software.
  • Knowledge of incidents monitoring system including relevant experience of intranet and internet service provision.
  • Knowledge of reports writing skills and presentation.
  • Ability to work beyond official working hours.
  • Excellent  interpersonal and communication skills.
All candidates should send their applications, updated CVs and copies of academic certificates should be addressed and submitted to the address below. Envelopes should have clear reference to the job applied for. Send to:
The Programme Coordinator,
The Third Financial Management and Accountability Programme (FINMAP III),
Ministry of Finance, Planning & Economic Development Finance Building; 3rd Floor, Room 3.4 Plot 2/12 Apollo Kaggwa Road P 0 Box 8147, Kampala. Uganda.
Email to: finmap@finance.go.ug
Deadline: 7th May 2018 by 5:00pm


No Experience Workshop Receptionist Jobs – Mobikey (MAN Truck & Bus Car Importer)

Duty Station: Kampala, Uganda
Mobikey is the official importer for the Ugandan market of MAN Truck & Bus AG, one of the leading international suppliers of commercial vehicles and transport solutions. We offer new and used trucks and buses, full service support and MAN genuine spare parts. MAN vehicles are characterized by a high degree of craftsmanship, emphasized cost-effectiveness, reliability and durability in the toughest operating conditions. Our goal is that besides reliable and efficient vehicles, high standards of business and staff competence ultimately results in even better service for all users of MAN vehicles.
Job Summary: The Workshop Receptionist – Mobikey will schedule maintenance and repair appointments through adequate liaison with workshop Supervisor, charge-hand, parts-man and clients, ensuring that booking in and out procedures are in place and that all documentation requirements are followed.
Key Duties and Responsibilities: 
  • Be fully familiar with and ensure compliance, within the scope of the receptionist’s duties, with the requirements of Contracts Vehicle Maintenance Policy.
  • Responsible for maintaining the scheduled maintenance planning board, ensuring that vehicles and ancillary equipment are maintained to the appropriate frequencies.
  • Apply the scheduled maintenance booking process, circulating appointments to clients so that they are aware of what vehicles are due and when they are required.
  • Produce vehicle inspection sheets, completing the header boxes as required, ensuring that mechanics have them available prior to commencing the work and coordinating any outstanding repairs or specific tasks which are to be incorporated.
  • Handle client enquiries regarding the progress of maintenance and repairs.
  • Maintain the workshop diary and out of service log.
  • Keenly monitor and measure progress on work performed by sub-contractors.
  • Identify warranty claims, where appropriate, and ensure they are maximized and progressed commercially.
  • Progress Driver Defect Reports, highlighting the requirements to the workshop supervisor or charge-hand.
  • Raise all job sheets.
  • Ensure the accuracy and completion of all statutory maintenance documentation completed by mechanics i.e. inspection sheets, driver defect reports, job sheets, etc. and that it is properly filed for the required retention period.

  • Operate computer terminals, including direct input into computerized stores system and timesheets into costing system.
  • Provide information to HQ staff, Income and Creditors Sections. Complete Cheque requests for MOT testing, etc.
  • Collect and return vehicles, as required.
  • Liaise closely with Workshop Supervisor, charge-hand and parts-man as required.
Qualifications, Skills and Experience:
The applicant should have relevant skills, qualifications and experience
All candidates should send their Email applications to application@ppg.co.ug with the subject clearly marked: ‘Client- Job Title’. E-mails that exceed 2MB will not be considered.
Deadline: 27th April 2018


Senior Procurement Officer Job Placement – Duma Works

Organisation: Duma Works
Duty Station: Kampala, Uganda
Duma Works is changing the way people think about hiring.  They are efficiently connecting employers and potential hires through our mobile platform, we make finding that perfect person a fun experience, allowing businesses to grow and job seekers to access new opportunities. Duma Works is a recruiting platform that fuses traditional human-centered recruiting and an interactive digital process to simplify how growing businesses hire top talent on the African continent. Since 2012, hundreds of employers all over East Africa have used DUMA Works to save time and money when identifying qualified job candidates. They are recruiting for a valuable client, a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda.
Job Summary: The Senior Procurement Officer will be responsible for the timely procurement of goods and services ensuring cost effectiveness commensurate with quality.
All purchases shall be in accordance with company standard practices and all state laws. The incumbent will promote and maintain a high level of communication and liaison with the external supplier community and departments.
Key Duties and Responsibilities:  
  • Supplier Identification: Find and review potential suppliers of stock items to be bought locally and internationally to ensure quality products from suppliers under good terms, e.g. Credit and present your review in a structured report to enable effective decision making.
  • Procurement Projects: Review opportunities for improving Procurement, such as changing local supplier or moving to bulk purchase of an item Stock Management.
  • Forecasting: Review and understand past and future stock movements at SolarNow, through which you work on accurate forecasting of order requirements for products sourced internationally.
  • Payment Planning: You review order requirements to enable accurate cash requirement planning across months, you further ensure that cash requirement is within constraints given by finance Order Management.
  • Overview: Track all orders made against key requirements set in the order overview to enable accurate tracking of orders and supplier management. You identify key trends in the data tracked and share ideas with your manager for improvements.
  • Order Placement: Get quotations from suppliers for orders, based on the forecast, and ensure accurate paperwork to place orders within a risk free Procurement environment.
  • Order Production, Inspection and Shipping: You work with the supplier and chosen shipping agents to ensure no delays and correct paperwork during the order process.
  • Review of shipping in a structured report to enable effective decision making. Use the information from shipping reports to actively identify alternative Management and Coaching.
  • Reporting: Prepare weekly report on time to enable accurate tracking of your work and the Procurement team
  • Quality Assurance: Review work done by Junior Officers to ensure it meets requirements
  • Performance Monitoring: Track and review the performance of Junior Officers to ensure optimal team performance
  • Mentoring and Coaching: Support the development of Junior Officers 
Qualifications, Skills and Experience:
  • The applicant should preferably hold a Bachelor’s degree in Bachelors in Procurement and supply Chain management, Procurement and Logistics or similar field.
  • Certified Professional Purchaser accreditation is a must.
  • Client/Customer Awareness
  • Interpersonal Relations
  • Listening Skills
  • Organizing/Planning Ability
  • Personal Work Ethic
  • Attention to Detail
  • Integrity
  • Flexibility and adaptability
  • Team work and relation building ability
  • Good communication skills
All suitably qualified and interested candidates should send a cover letter and detailed CVs via E-mail to:  apply@jobs.dumaworks.com with the subject line as “3342”, Your Full name &  Phone number e.g. 3342 Okedi Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your application will not go through. You may also apply online at the link below.
N.B: You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.


NU-TEC Project Officer US NGO Jobs – Mercy Corps

Organization: Mercy Corps
Duty Station: Kampala, Uganda
Mercy Corps is an International NGO that exists to alleviate poverty and oppression by helping people build secure, productive and just communities. Mercy Corps has been fully registered in Uganda as an operational NGO. Currently Mercy Corps has an office in Kampala and is implementing Food Security programs which comprise of Water and Sanitation, Livelihood and Agriculture and Conflict Mitigation Management Program in North and North Eastern Uganda. We implement programs in the northern districts of Pader, Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido with funding from USAID, USDA, Walmart Foundation, SDC, DFID as well as other private donations.
Job Summary: The NU-TEC Project Officer will take day-to-day responsibility for a range of critical functions. Key amongst these will be working collaboratively with a leading commercial bank, which is Mercy Corps’ central partner in the programme. This position offers an exciting opportunity to work in a dynamic area at the crossroads of traditional NGO development interventions and traditional commercially-focused financial service provision. The Project Officer will be responsible for supporting the Team Leader in ensuring key deliverables under the Contact are defined, tracked and completed. Vital delivery tasks include: engagement and relationship-building with the commercial bank and with the (agri-)businesses it will lend to; support to the design and delivery of market assessments; generation of loan portfolio reports and narrative reports; collation of invoices; and the identification of, engagement with and support to external consultants. The Project Officer will also be responsible for adherence to Mercy Corps policies, in particular PM@MC, and will contribute to learning initiatives. The Project Officer is expected to have a high-level understanding of shared value partnerships (seeing where access to financing can unlock the potential of cash-constrained businesses) as well as experience managing and developing such partnerships. S/he should understand the barriers commonly present in the agribusiness value chain.
Key Duties and Responsibilities: 
  • Supporting the Team Leader in day-to-day implementation of the programme
  • Help in the identification, engagement and support to external Consultants brought in for specific tasks
  • Support Executing Market Assessments
  • Tasked with the maintenance of the programme Risk Register
  • Ensure adherence to PM@MC Minimum Standards
  • Make regular on-site field visits to provide technical backstopping and/or design suggestions to actual or potential borrowers.
  • Support other team members to better understand private sector partnerships and financial services and how they can be integrated into the programme.
  • Lead on tracking workplan and progress towards achieving deliverables
Consortium Management: Working closely with commercial bank, in support of the programme objectives, building a strong and collaborative working relationship
Communication and Reporting:
  • Input to the preparation of reports demonstrating progress, successes and challenges – both internal and donor-demanded
  • Lead on the preparation of case studies to reflect progress, successes and challenges.
Programme Administration:
  • Lead on the collation of monthly invoices (fees and expenses) and payment by results invoices (for deliverables)
  • Lead on the logistics for regular and ad hoc meetings – both internal and external
  • Ensure proper logistics, administration, human resources and transport needs of the program are conducted within Mercy Corps policy and with the maximum benefit to the programme.

Qualifications, Skills and Experience:
  • The ideal candidate for the Mercy Corps NU-TEC Project Officer job opportunity should hold a Bachelor’s Degree in finance, agribusiness, development, economic development, business management or a closely related field.
  • A minimum of five years of experience designing, implementing and managing similar initiatives (private sector partnership, financial services strengthening, market systems development).
  • Experience in leveraging private sector partnerships is a must.
  • Strong interpersonal, writing and oral presentation skills in English are also required.
  • Experience in building and maintaining strong/productive relations with implementing and strategic partner agencies is required.
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
  • Strong problem-solving and demonstration of initiative.
  • Strong computer literacy with a full knowledge of office applications.
  • A dynamic, “outside-the-box” attitude is required, with proven ability to think and act creatively in challenging environments.
  • Multi-tasking, organizational, prioritization skills are necessary.
  • A strong team player, with good communication and diplomatic skills.
  • Proven ability to work independently and as part of a team.
  • Excellent analytical and information management skills.
  • Good organizational skills and ability to work under stress and in austere contexts of remote locations.
  • Flexible and creative in planning and problem solving.
  • Attention to detail, ability to follow procedures and meet deadlines and work independently and cooperatively with team members.
  • Proven excellence maintaining professional internal and external relationships. **
All suitably qualified and interested candidates should send their online applications to the Senior HR and Legal Manager by clicking the link below. Please clearly state your salary requirements on the cover letter, attach your CV (with 3 referees), and copies of academic qualifications/certificates.


Data Manager Non-profit Jobs – UVRI-IAVI HIV Vaccine Program

Organization: UVRI-IAVI HIV Vaccine Program
Duty Station: Entebbe, Uganda
The UVRI-IAVI HIV Vaccine Program (the Program), founded in 2001, is a not for profit organization with offices and research facilities based at the Uganda Virus Research Institute in Entebbe.  The Program’s main activities are conducting research, building capacity and providing advocacy for HIV/AIDS vaccine as well as molecular and epidemiological work toward HIV prevention. The Program is mainly funded by the International AIDS Vaccine Initiative (IAVI), USA but also receives funding from other donors.
Key Duties and Responsibilities:  
  • Develop standard operating procedures
  • Create and modify databases and entry screens for the studies
  • Create and maintain data dictionaries for all databases
  • Develop programs for data inconsistency and validation checks (both between files and within files) to identify inconsistencies, discrepancies and produce reports
  • Mentor and train data management staff on database design and data checking
  • Analyse data using appropriate statistical methods and provide reports.
  • Support researchers with the design of data collection tools
  • Ensure safe custody of all research data both physical and electronic. Ensure that unauthorized access to the same does not take place.
  • Accessing online data reports and receiving queries concerning the accuracy and integrity of the data for the remote databases.
  • Assist staff in abstract and manuscript writing.
  • Other duties as assigned

Qualifications, Skills and Experience:
  • The Data Manager must hold a Bachelor’s Degree in Statistics, Computer Science, Information Technology, quantitative economics, or mathematics, business statistics, or Computer/Software related discipline
  • Master’s degree in Statistics or IT related field is an added advantage.
  • Use of data management and statistical analysis software e.g. R, Ms Access, STATA, SPSS, or EPIINFO, EPIDATA
  • Two years of experience in data management
All candidates should send written cover letters along with copies of academic certificates, Curriculum Vitae, day-time telephone contact numbers and names of two professional referees should be send to:
UVRI-IAVI HIV Vaccine Program Ltd
Or by email to; Information@iavi.or.ug