United Republic of Tanzania: Field Operations Manager, Tanzania

Organization: Save the Children
Country: United Republic of Tanzania
Closing date: 31 Jul 2018


Save the Children is seeking a Field Operations Manager for the USAID-funded Improved Nutrition for Better Life Program in Tanzania. This four-year program will intensify and integrate nutritional support to targeted regions to improve the nutritional status for women of reproductive age. This target group includes pregnant and lactating women, adolescents and children under five years of age in Tanzania. In addition, the staff will also work closely to support the Government of Tanzania (GOT) and local NGOs working at the district, facility, and community levels to improve nutrition-related behaviors within households by promoting evidence-based nutrition specific and nutrition sensitive interventions, and in line with the GOT’s National Multi-sectoral Nutrition Action Plan.

This position is contingent upon donor approval and funding.

What You’ll Be Doing (Essential Duties)

This position is responsible for the overall operational management of the project and will coordinate and ensure strong alignment with the Deputy COP on all operational issues relevant for the project. S/he is responsible for ensuring that USAID requirements for budget planning, monitoring, and reporting are fully met in a timely manner, and the establishment and management of operational and administrative systems are utilized. This requires close liaison with the finance and technical planning departments of all partners and program staff, Save the Children, and USAID.

The position reports directly to the Chief of Party (COP), and will be a member of the Senior Management Team. S/he will advise the COP concerning relevant issues within or external to the project, including financial, personnel, administrative and security. In addition to necessary financial and administrative skills, this position requires someone with initiative, who is well-organized, can handle pressure and deadlines, work in complex and conflict-affected areas, is capable of training and supervising staff, and has strong computer skills.

  • Review and consolidate monthly financial reports to ensure accuracy and to provide regular feedback to senior management;
  • Ensure all financial plans, invoices, reports, and other financial documents and transactions are accurate, timely, and consistent with Save the Children and USAID guidelines and regulations;
  • Prepare and monitor budgets to ascertain that spending occurs as planned and that variances are anticipated, noted, and corrected; ensure that key program personnel are aware of budgetary resources and are able to monitor their budgets respectively;
  • Prepare quarterly reports, consolidated annual fiscal report, cumulative life of project report, and any other required donor submissions;
  • Verify that appropriate segregation of duties exists to ensure effective support of field operations and to protect the integrity of the country office finance and administrative operations;
  • Perform financial review of purchase requests, purchase orders, and payment requests to ensure compliance with Save the Children’s policies and procedures and donors grant requirements;
  • Oversee sub grant monitoring and compliance including organizational assessments, review of financial reports/ advance requests, and financial tracking; develop sub grant monitoring plans; perform and document compliance visits;
  • Supervise the finance and operations staff including performance evaluation and revising job descriptions as necessary. Develop the capacity of the team and facilitate their professional growth;
  • Prepare and revise finance and operation guidelines in order that they adhere to Save the Children and donor requirements;
  • Encourage a work environment of mutual respect where team members strive to achieve excellence.

Required Qualifications

  • Advanced degree in business, or other relevant field; professional qualification in Accounting desired;
  • Minimum five years’ experience managing finance for USAID-funded projects; in-depth knowledge of USAID programs, rules and regulations;
  • Proven ability to prepare budgets and donor financial reports;
  • Strong analytical, leadership and interpersonal skills; demonstrated ability to lead and work effectively in team situations;
  • Experience as a coach/mentor to train staff and develop finance and project management skills of colleagues;
  • Experience managing and monitoring sub-awards, including all partners;
  • Demonstrated capacity and prior experience in managing the personnel, administrative and logistical functions of programs and projects;
  • Proven experience building the capacity of local NGOs and government bodies and collaborating closely with multi-level stakeholders;
  • Excellent oral and written communication skills in English required;
  • Familiarity with the political, social, and cultural context of Tanzania is preferred.

How to apply:

Qualified candidates should apply directly through our website using the link: https://recruiting.ultipro.com/SAV1002STCF/JobBoard/7d92e82b-af74-464d-859b-c5b8cba6e92e/Opportunity…

Fresher Registered Midwife NGO Job Careers – Medical Teams International

Organization: Medical Teams International
Medical Teams International is a faith-based not for profit health relief and development organization with a Calling “Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world”. MTI-UG has operations in West Nile and South western Uganda. We provide Comprehensive Primary Health Care, Reproductive Health, HIV/AIDS and Nutrition.

Qualifications, Skills and Experience:
·         The Medical Teams International Registered Midwife job must hold a Diploma in Midwifery from a reputably recognized Institution;
·         Registration with Uganda Nurses & Midwives Council.
·         Valid Practicing License is a Must
·         Two years of work experience.
All suitably qualified and interested applicants should email their application letters and Curriculum Vitae including work related references to; recruitmentug@medicalteams.org.
Only online applications will be accepted. Your application will be reviewed if you have fulfilled all the requirements including submission of standard file types such as MS Word (.doc) and Adobe Acrobat (.pdf) in a single attachment (No Zipped files, Links or Multiple Attachments) and should not exceed 2MB.
NB: Please clearly indicate the Position Title and Location you are applying for. Do not attach your Academic Transcripts. They will be requested if you are short listed. Only shortlisted candidates will be contacted. MTI is an equal opportunity employer.
Deadline: 19th July 2018 by 5:00PM

Technical Specialist, Research and Development Job Placement – RUFORUM (Regional Universities Forum for Capacity Building in Agriculture)

Organisation: RUFORUM (Regional Universities Forum for Capacity Building in Agriculture)
Duty Station: Kampala, Uganda
Reports to: Manager, Research and Innovations
The Regional Universities Forum for Capacity Building in Agriculture (RUFORUM), established in 2004, is a consortium of 42 universities in 19 countries of Eastern, Central and Southern Africa (ECSA). The organisation evolved from the Forum on Agricultural Resource Husbandry (FORUM) program of the Rockefeller Foundation. RUFORUM is registered as an International Non-Governmental Organisation (NGO) and has mandate to oversee graduate training and networks of specialization in the Common Market for Eastern and Southern Africa (COMESA).
Key Duties and Responsibilities: 
  • Develop proposals for RUFORUM’s research policy and strategy.
  • Identify new research and funding opportunities for RUFORUM Secretariat and the Universities.
  • Support bid development and bid submission process for identified research proposals to support the transnational needs of researchers and the Faculties.
  • Design, manage and plan the delivery of a series of internal and external workshops for academic, management, support staff and international partners on aspects of research policy and funding.
  • Develop guidelines for implementing competitive research grants.
  • Work closely with the Technical Committee for the approval of applications for research grants awards.
  • Under the guidance of the Manager Research and Innovations, oversee monitoring, evaluation and reporting on progress, accountability and compliance to the terms of research grants awarded to recipients and participate in monitoring and evaluating the outcome and impact of the grants awarded.

Qualifications, Skills and Experience: 
  • The applicant must hold a Master’s degree in Agricultural Sciences or related disciplines.
  • Postgraduate training/experience in Program/Project Management
  • At least five years in a reputable agricultural training university or research organisation
  • Ability to foster an environment where research can be supported
  • Ability to apply Microsoft Office applications
  • Should be a team player
  • Ability to monitor progress/quality and/or standards of research projects implementation against key criteria
  • Ability to take initiative in dealing with unanticipated events or managing risk
  • Ability to effectively communicate information
  • Ability to value and act with honesty and openness in relations with others
  • Ability to enforce accountability for individual or organizational commitments
  • Ability and flexibility to multi-task
Applications with detailed curriculum vitae (in pdf form), copies of certificates, transcripts, names of three referees and the applicant’s Skype Address; daytime telephone contact should be sent online to our E-mail with the subject Appointment in RUFORUM followed by the Job title. For example “Appointment in RUFORUM: Systems Accountant”
Email to: damaconsultantsltd@gmail.com 
Deadline: 30th September, 2018

Protection Coordinator Non-profit Careers – Lutheran World Relief (LWR)

Organisation: Lutheran World Relief (LWR)
Reports to: Sub Program Manager
Lutheran World Relief is a US non-profit organization that works with local partners to provide lasting solutions to poverty, injustice and human suffering. LWF Uganda works to reduce people’s vulnerability, supporting them to realize their potential, to build on their assets, and to respond to their own problems and needs. LWF Uganda currently has five areas of operation in Pader, Kitgum, Adjumani, Katakwi, Sembabule, Kampala and Kamwenge Districts.
Key Duties and Responsibilities: 
  • Plan, prepare and oversee the implementation of the Human Rights Protection in Emergencies Programme in the Sub Program;
  • Ensures that effective reporting mechanisms are developed and comprehensive periodic reports on protection activities are generated and submitted in a timely manner;
  • Oversees the implementation of all protection activities in the sub program and ensures that there is close monitoring of progress against log frames, implementation plan and individual work plans;
  • Maintains working partnerships and good communication with representatives of UNHCR and other partners;
  • Builds and maintains partnership with local NGOs and local governance structures that work on the Human Rights protection in emergencies programme;
  • In collaboration with the Emergency Program Manager, organizes monthly meetings with implementing partners to discuss progress and challenges;
  • Be the focal person in protection for LWF/DWS Moyo Sub Program;
  • Ensure the provision of high quality, professional, and practical justice, gender based violence, and protection technical support and mentoring to partner organizations;
  • Ensure that protection information is used effectively to advocate on important issues within crisis response and longer term planning for target populations;
  • Support child Protection and SGBV officers to ensure that Unaccompanied, separated and orphaned children arriving in the camp are identified upon arrival in the refugee camp, their social history documented, foster families identified and the children are successfully fostered;
  • Identify and resolve cases of emerging conflicts among refugees and between and the host community;
  • In collaboration with other agencies support the child protection officer to facilitate tracing and reunification of unaccompanied and separated children with their relatives;
  • Support to the compilation and analysis of protection monitoring information for sharing with partners and donors;
  • Ensure that weekly situation reports, monthly, quarterly, midyear and annual reports are written and submitted to the emergency Program Manager within the specified time frame;
  • Supervise and coach all staff that in the protection sector and conduct regular performance reviews for all direct subordinates;
  • Develop personal monitoring plans (including concrete objectives) for each direct subordinate;
  • Represent LWF at regional cluster/coordination meetings (Protection, Human Rights Protection, and other meetings and forums and take a leading role to strengthen a Human Rights Protection system.

Qualifications, Skills and Experience:
  • The ideal candidate for the Lutheran World Relief (LWR) Protection Coordinator job opportunity should hold a Bachelor’s degree  in Social Sciences, Development studies, Psychology, Law or its equivalent from a recognized institution;
  • Three to five years of experience in development and humanitarian protection with a reputable organization;
  • Excellent team work and problem solving skills;
  • Demonstrated experience and skills in conducting assessments, baselines and evaluations using participatory methodologies; data analysis and interpretation;
  • Sound understanding of project management cycle, humanitarian principles and standards including SPHERE, HAP and the Code of Conduct;
  • Computer literacy with full knowledge of office applications, internet and email;
  • Passion for working with refugees;
  • High level of integrity, commitment and professional responsibility.
Applications (motivation letter and detailed curriculum vitae in English), with the names and e- mail addresses of three persons who know the applicant professionally, should be sent via Email to: recruitment@lwf.or.ug. Please do not include certificates for education, trainings, etc. Please use the title of the job you are applying for as the subject line. Hand delivered applications can also be sent to our Offices in Kampala. Please indicate the position you have applied for on the top of the parcel addressed to:
The Human Resource Manager
Lutheran World Federation
Plot 1401, Ggaba, Road after the American Embassy
P.O. Box 5827, Kampala, Uganda.

Customer Service Jobs – Branch Manager – Barclays Bank UK

Organisation: Barclays Bank UK
Duty Station: Fort Portal, Uganda
Reports to: Regional Manager
Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.
Job Summary: The Barclays Branch Manager will primarily drive and deliver exceptional retail business performance, through the provision of efficient business management, powerful leadership, team development and achievement of operational rigour excellence in branches with up to 25 staff members or branches with single customer categories.
Key Duties and Responsibilities:
People Management – 30%
  • Build and develop a high performing team through embedding performance development and coaching. Ensure that team members receive coaching and feedback in order to develop to achieve their maximum potential.
  • Oversee  the End-to-End  PD process
  • Routinely recommend reward allocations for all branch staff, including bonus and pay increases.
  • Determine and manage Training Needs Analysis and Succession plans for all direct reports.
  • Responsible for hiring team members based on short-lists of candidates compiled by HR.
  • Responsible for conducting exit interviews for all employee-initiated departures from the bank. Provide results of exit interviews to HR for review and analysis.
  • Manage staff attendance levels, including approval of leave. Compile monthly absence statistics (annual leave, sick leave, family responsibility leave, maternity leave, study leave etc), and submit to HR for record keeping.
  • Directly responsible for discipline – initiate misconduct or incapacity charges, follow Barclays discipline processes together with HR and an independent chairperson. Build the case files where required.
  • Actively motivate subordinate staff and ensure they are recognized through the Barclays Africa recognition schemes.
  • Create an empowering environment for branch staff, encouraging individual ownership and initiative.
  • Deliver powerful communications with branch colleagues to ensure they understand the vision and goals of the company and of your branch.  This will include running team meetings, morning huddles, one to one meetings and written communications
  • Create and maintain a succession plan for the branch
  • Create an empowering environment for branch staff, encouraging individual ownership and initiative
  • Provide mentoring and development opportunities for members of the branch team.
  • Provide cover for Branch Managers at other outlets when required.
  • Provide honest, direct and constructive feedback to others.
  • The incumbent may need to deputize for Regional Manager if required.
  • Share knowledge experience and best practice with team members and other branch manage.
  • Accountable for the delivery of outstanding customer experience through service and sales within their branch
  • Regularly present in the banking hall speaking to customers and understanding their questions and needs
  • Monitor the customer satisfaction results of the branch collected through various methods (surveys, touchpads etc).  Establish targets for improvement and action plans      to ensure customer satisfaction is continually improving.
  • Ensure that branch staff own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints.
  • Build relationships with key customers, clients and businesses within the branch locality
  • Understand fully the Barclays product on offer, and makes suggestions to product teams around changes and enhancements to products.
  • Implements new product sets with assistance from specialist product managers and ensures all staff are fully aware and knowledgeable about product features and benefits
  • Steer customer focused behaviour in the branch by role modelling great customer service
  • Ensure that merchandising materials are displayed in accordance with guidelines and is useful to customers
  • Regularly review and provide feedback on SLA’s with internal service providers
  • Through effective banking hall management ensure that customers are directed to the most appropriate service delivery channel to meet their need e.g. cashiers, drop boxes ATM’s etc.
  • Manage remote and manual authorizations, by assigning responsibility for authorizers, and personally authorizing high-value transactions, to ensure efficient counter service.
  • Interact regularly with internal service providers (e.g. Operations, KYC Helpdesk) to ensure fast and efficient service to customers.
  • Interview all customers who want to close their accounts because of poor service or high tariffs to determine the root cause and to attempt to retain.
  • Ensure compliance with operations risk and rigour requirements e.g. Health & Safety standards, security of premises, KYC and Anti-Money Laundering measures.
  • Ensure that all staff in the branch adhere to all Barclays Information Security policies and procedures through regular communication to staff and spot checks.
  • Review results of snap checks and progress on action plans.
  • Carry out regular quality checks on all processes, focusing on transactions with high financial levels and operational risks of the process, including Branch Crisis Management, systems, reviewing control reports, etc.
  • Ensure that all Barclays Africa procedures are followed through regular communication to staff and spot checks.
  • Regularly report all incidents within the branch in line with the bank’s incident reporting procedures
  • Systems administration (user maintenance) in conjunction with the Branch Operations Manager
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”
Financial Management Control and Analysis:
  • Accountable for achieving annual sales targets as cascaded from the Area Manager. Monitoring of progress towards achieving targets is done on a regular basis, at least monthly.
  • The Branch manager is also responsible for maintaining a healthy balance sheet in the branch i.e. ensuring the assets on the books of the branch are performing to expected standards, that low quality assets are kept to a minimum and that the earnings contribution of the branch is within acceptable levels.
  • Even though the branch manager may not be the cost centre owner directly, the incumbent is responsible for strict cost management in that branch i.e. reviewing all service provider quotations before the work can proceed. In addition, the branch manager is expected to conduct detailed analysis, on a monthly basis, of the following cost elements: Overtime approvals, Equipment maintenance, Stationary consumption/telephones, Sundry losses, Staff costs
  • Active involvement and accountability for making purchase/ refund business decisions within set limits e.g. Sundry loss, Potential Loss Accounts (PLA), customer refunds. Can approve release of deceased funds within predetermined limit.
  • Actively participate in local community events and networking opportunities (e.g. clubs, meetings, business associations)
  • In charge of developing the external market and community profile needed to maximize the local marketing opportunity
  • Identify community initiatives to become involved in and support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
  • Link community initiatives to both business opportunities and colleague events
  • Actively promote community agenda within the branch to build pride within colleagues and customers

Qualifications, Skills and Experience:
  • The ideal candidate for the Barclays Branch Manager job placement should preferably hold a First degree or diploma or relevant experience in a front-line banking sales/marketing/service environment or possess relevant experience to compensate
  • A minimum of three years’ Retail supervisory experience
  • Working knowledge of Competitor product sales experience and Operational Awareness is an added advantage. 
  • The incumbent for the Banking job must possess detailed knowledge of the full Barclays Retail product set, Local Business services and an overview of Corporate Business services, including Treasury.
  • Broad understanding of technical support systems e.g. Flexcube, Sybrin
  • Detailed knowledge and understanding of Barclays Retail strategy, operating structure and interface with other functions
  • Good understanding of Risk and Credit policies and procedures
  • Detailed understanding of people policies and procedures
  • Up to date knowledge of competitor and market activity in local area
  • Working knowledge of Brand and Leadership Development
  • Good team building skills
  • Recruitment Skills
  • PD Team Leader
  • Skills in People Management
  • Excellent coaching and training skills
  • Strong communication and presentation skills
  • Business Management/Financial Management
  • Performance Management skills
  • Resource Management
  • Cultural and Change Management
  • Excellent planning skills
  • Good PC Skills
  • Decision-making skills
  • Sales management skills
  • Conflict Management
  • Time Management
  • Effective Coaching
  • Leading and Rewarding Performance
  • Presentation skills
  • Situational leadership
  • Manpower planning
  • Managing for Value (Financial Management)
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:
Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

Fresher A’ Level Graphics Designer & Social Media Assistant Jobs – Mazima Retirement Plan

Organization: Mazima Retirement Plan
Duty Station: Kampala, Uganda
Mazima Retirement Plan is Uganda’s licensed and regulated Micro Pension Fund.

Qualifications, Skills and Experience: 
  • The Graphics Designer & Social Media Assistant must hold an A’ level certificate
  • Proven graphics design and social media skills.
 All suitably qualified and interested candidates should send their applications to:
mazimarbs@gmail.com or Drop your application to Mazima Retirement Plan Plot 1256 Prof. Nsibambi Road, Namirembe, Kampala. Telephone 0392001780, 0700519563
Deadline: Friday 20th July 2018 by 4:00pm.

Administration Manager Employment Opportunity – Finance Trust Bank (FTB)

Organization: Finance Trust Bank (FTB) 
Duty Station:  Kampala, Uganda
Reports to: Executive Director
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 400,000 depositors and over 23,000’ borrowers, through a network of 36 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary:  The Administration Manager will primarily plan and manage the administration and procurement policies for the organisation, manage the physical assets and provide cost effective procurement, logistical and service support in line with the operation Bank policies and procedures.
Key Duties and Responsibilities: 
  • Develop, implement and monitor the annual procurement policies and procedures of the organisation.
  • Review occasionally the entire procurement process with a view to recommend improvements to the process.
  • Develop, maintain and implement administration policies and procedures.
  • Prepare the annual administration and procurement budget for all shared services and general usage items.
  • Plan and implement the security policy of the organisation in line with the security policy of the Bank.
  • Coordinate the security function, conduct security risk assessment and advise management on the effective security measures to be adopted Branch wide.
  • Implement proper key management policies and procedures.
  • Ensure procurement, proper use, maintenance and disposal of all assets of the organisation.
  • Coordinate the process of identifying premises for new branches, ensuring necessary repairs, maintaining rental contracts obligations and payment of utilities.
  • Coordinate the processes of supplier’s pre-qualification, review and evaluation of the services of contractors and service providers.
  • Design and monitor the system for utilizing company vehicles and motorcycles.
  • Ensure proper contracts management with all vendors/suppliers under contract by reviewing and ensuring compliance with the contracts terms with a view to manage vendor relations.
  • Manage the company’s external relationships to ensure maximum benefit of these relationships for parties involved in line with the administration and HR policies of the Bank.
  • Participate in the procurement committee of the bank.
  • Prepare procurement submissions to the Procurement Committee as per requirements and represent the administration function in the absence of Head of Administration.
  • Ensure all purchases at HO and in the branches are done in line with the procurement and expenditure policy
  • Prepare working documents for the procurement Committee meetings, follow up of decisions on procurement of items, renewal of service contracts for all necessary equipment/machines and ensure proper contract management with ALL vendors/suppliers under contract to ensure compliance with the contracts terms.
  • Plan and co-ordinate provision of insurance covers for all assets of the organisation, ensure that all assets are insured, lodge claims as required and follow-up claims to ensure compensation in line with the Insurance and administration policy.
  • Implement the recovery strategy for the administration function of the Business continuity plan.
  • Manage performance of staff under your supervision and appraise their performance in line with the appraisal policy of the bank.

Qualifications, Skills and Experience:
  • The applicant for the Finance Trust Bank (FTB) Administration Manager job opportunity should hold a good degree in Social Sciences, Management or Procurement and other relevant courses from recognized universities.
  • Possession of CIPS, ACCA and other relevant professional qualification is a must.
  • Computer literacy.
  • Leadership skills.
  • Ability to analyze problems and implement solutions.
  • Ability to meet short deadlines in a timely and effective manner.
  • Ability to multitask.
  • Good communication and interpersonal skills.
  • High degree of integrity and confidentiality.
  • Assertiveness.
  • High flexibility and capable of handling emergencies.
All suitably qualified candidates should address their applications to Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe. P.O. Box 6972, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, a CV with at least three reference contacts, including the most recent employer, and telephone number.
Deadline: 27th July 2018

Field Operations Officer US Non-profit Careers – American Refugee Committee (ARC) International

Organization: American Refugee Committee (ARC) International
Reports to:Clinical Psychologist / Team Leader
The American Refugee Committee (ARC) International is an International non-profit, nonsectarian organization that provides humanitarian assistance and training to millions of beneficiaries around the world.
Job Summary:  The Field Operations Officer will be responsible for the overall procurement & logistics focal person for the field site. S/he provides logistics support to program, including procurement, assets and supplies, and fleet management.

Qualifications, Skills and Experience: 
  • The ideal candidate for the American Refugee Committee (ARC) International Field Operations Officer job placement should preferably hold a Bachelor’s degree in Logistics, Supply Chain Management, Business Management or similar degree.
  • A minimum of three (3) years’ experience working in program and/or Logistics and Operations in a busy humanitarian organization
  • Good command of NGO and donor procurement, operations and logistics procedures and practices required.
All qualified and interested candidates should send a one-page cover letter, updated CV (maximum four pages) and names, title and contacts of three professional referees, to include most current employer/supervisor – via email to UGjobs@arcrelief.org with the POSITION applied for clearly indicated in the subject line.
NB: Only applications received through the stated email address will be considered. Only shortlisted candidates will be contacted.
Deadline: 20th July 2018 by 5:00 pm

Several No Experience Airline Jobs – Sales and Ticketing Agents – Career Directions Limited (CDL)

Organization: Career Directions Limited (CDL)
Duty Station:  Kampala, Uganda
Career Directions Limited (CDL) is a strategic HR solutions Company that has been in operation since 2003 & we pride ourselves in the highest level of professionalism & expertise, serving big clientele base in Africa. CDL Human resource consultancy’s mission is to provide you with an unrivaled quality of personnel to increase the effectiveness of your operation. We provide you with the region’s best fit in education, knowledge, skills, and experience to suit your organization’s needs.
A leading African airline flying to 54 destinations worldwide, 44 of which are in Africa and carries over four million passengers annually. The airline was recently voted the Leading Airline in Africa by passengers in the World Travel Awards. It has also been voted the Leading Airline in Africa – Business Class four years in a row. Our client has a fleet of 36 aircraft that are some of the youngest in Africa; this includes its flagship B787 Dreamliner aircraft. The onboard service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Most recently it has scooped top awards at the Africa Investor (Ai) Tourism Investor Awards and was declared the Business Airline of the Year in Africa.
Job Summary:The Sales and Ticketing Agent will provide excellent service to customer in terms of ticketing reservations and the client’s product to generate sales and ensure customers satisfaction.
Key Duties and Responsibilities: 
·         The incumbent will carry out reservations and ticketing for all clients to generate sales.
·         Fare quotes to all clients to provide the best applicable fares and generate sales
·         The jobholder will recruit and handle existing and prospective frequent fliers to win and retain loyalty.
·         Tasked with printing and reconciling of sales returns to account for daily sales.
·         Actively promote all products to create awareness and generate sales
·         The jobholder will promote direct telephone sales so as to reduce distribution costs and generate sales

Qualifications, Skills and Experience: 
·         The incumbent for the Sales and Ticketing Agent should hold a C+ IATA/UFTAA diploma/basic airline fares and ticketing
·         Good team player
·         Customer focused
·         Excellent communication skills
·         Pleasant personality/approachable
·         Self-confident and well groomed
·         Excellent knowledge of airline’s product
·         Leadership/Management Skills Programs
·         Tight focus on core activity
·         Quality of Work
·         Minimalist organization
·         Responsible decision-making by the individual
·         Team working
·         Professional expertise
·         Leaders not followers in what we do
·         Single status organization
·         Technical knowledge and skills
·         Ethically Honest
·         Standards Well Defined and Controlled
·         Acceptance to make mistakes and learn from them
·         Ethics. Fair, But Firm
·         Bias for action
·         Show commitment to success
·         Good strong and frequent communication skills
·         Active new business thrust
NB:Only shortlisted candidates will be contacted for interviews.

Entry Level Part time Driver Jobs – Kalam Global Consultancy Ltd

Organisation: Kalam Global Consultancy Ltd
Duty Station: Kampala, Uganda
Kalam Global Consultancy Ltd has been established on diversified activities to solve day-to-day challenges faced by organizations and institutions in its development.

Qualifications, Skills and Experience: 
  • The Part time Driver should hold a valid driving permit class B, or CM
  • Must have a clean driving record.
  • Should have basic mechanical knowledge and Defensive driving skills
  • Excellent communication skills.
All interested applicants should hand deliver copies of their motivational letters, curriculum Vita and valid academic documents to Kalam Global Consultancy Ltd, Kirabo Complex Room 213, Bukoto-Kisaasi road or email to: alicer.r3@gmail.com
Deadline: 19th July 2018 by 5:00 pm