Fresher Front Desk Officer Job Opportunities – Forum for Women in Democracy (FOWODE)

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Organisation: Forum for Women in Democracy (FOWODE)

Duty Station: Kampala, Uganda

About US:

Forum for Women in Democracy is a non-partisan Women’s rights organization operating in Uganda with its head office in Kampala. FOWODE grew out of the Women’s Caucus of the 1994 – 1995 Constituency Assembly (CA) that debated and passed the 1995 Constitution. The organization’s mission is to promote gender equality in all areas of decision making through Capacity Development, Community Empowerment, Policy Engagement and Strategic Partnerships.

Job Summary:  The Front Desk Officer will be responsible for overseeing the general ambience at the office reception based at our Head Office in Kampala. She shall be the focal entry point into the organization and charged with promoting FOWODE’s image in a professional manner.

Key Duties and Responsibilities: 

·         Provides efficient administrative support to the management of Head Office

·         Maintains an attractive, pleasant and neat front desk area

·         Receives and assists visitors to the office courteously, answering queries and providing information while being as prudent as possible.

·         Effectively manages office telephone communication in a courteous manner by receiving all incoming telephone calls, recording and distributing incoming messages for staff and making official phone calls on behalf of staff.

·         Manages flight and accommodation bookings in a timely manner and coordinates all visitor schedules.

·         Provide administrative support to the HR and Administration Officer.

·         Ensure appropriate management of incoming and outgoing mail.

·         Maintain an updated utility tracking system i.e. telephone, water, electricity etc.

·         Monitor visitor access and security at the reception area.

Qualifications, Skills and Experience: 

·         The ideal candidate for the Front Desk Officer job must hold a Bachelor’s degree in Office Administration and Management or a minimum of a Diploma in Secretarial Studies and or Office Management and Administration. Experience working in a nongovernmental organization will be an added advantage.

·         Two years of relevant experience in a similar position in a busy work setting.

·         Computer literacy, especially with MS Word and Ms Excel packages.

·         A team player.

·         Pleasant and courteous personality, cooperative and with good public relations skills.

·         Good time management, planning and organizational skills

·         Able to take initiative and work under minimum supervision.

·         Flexibility and ability to work under pressure.

·         Good problem solving and multitasking skills.

·         Ability to use internet social media platforms.

·         Good oral and written English.

How to Apply:

All suitably qualified and interested candidates should apply to the email below and submit their cover letters, detailed curriculum vitae and copies of relevant academic documents to: and copy in addressed to;

The Executive Director

Forum for Women in Democracy (FOWODE)

P.O. Box 7176

Kampala. Uganda

NB: Please ensure that your attachments do not exceed 5 MB. We do appreciate your interest to work with FOWODE. However, we regret that only shortlisted candidates will be contacted.

Deadline: Wednesday, 17th April 2019 by 5.00pm. 

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