Sales Admin Clerk Jobs – Kray Microfinance

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Organization: Kray Microfinance

Duty Station: Kireka, Kampala, Uganda 

Reports to: Head of Sales and Marketing

About US:

Kray Micro-Finance was established in 2012. We are licensed and regulated by Uganda Micro-finance Regulatory Authority. We offer loans, investment and other financial services.

Job Summary: The Sales Admin Clerk will ensure a seamless process that is sales and customer centric focused while ensuring that all documentation, administrative sales requirements, legal requirements and commission requirements are met.

Key Duties and Responsibilities: 

·  Offer technical support to sales agents team leaders in the field

·  Provide administrative support to the Sales function/department

·  Render support with sales information and reporting

·  Responsibility for escalation processes on sales systems and process to Kray head-office for issue resolution

·  Deal / refer with customers or prospects who contact the sales department

·  Timeous sales processing completion of supporting documentation within agreed time frame

·  Implementation of the sales process as per the agreed steps and time frames

·  Co-ordination and planning of activation schedule and activation requirements

·  Ensure compliance to sales agent on-boarding process and relevant data capture

·  Prepare and present regular feedback to the management

·  Follow-up on any sales support actions when sales team are out of the office.

·  Assist with customer queries at sales touch point or as and when required

·  Providing data and reports to help the sales team

·  Keeping track of sales targets

Qualifications, Skills and Experience:  

·  The applicant should hold a minimum of a diploma in a business related field or have at least two years’ experience in sales

·  Computer literacy skills

·  Excellent communication skills

·  Ability to work under pressure and ability to multi-task

·  Be competent in financial literacy and have excellent attention to detail

·  Ability to work within a team environment

·  Ability to plan and organise with a focus on process management and implementation

·  Have high levels of energy and sense of urgency to deliver support and assistance to sales department and functions

How to Apply:  

Deadline:  20th April 2019

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