Branch Manager – Bugolobi (Village Mall) Job Opportunity – Stanbic Bank

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Organisation: Stanbic Bank

Duty Station:  Village Mall (Bugolobi), Kampala, Uganda

About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Branch Manager – Bugolobi will oversee the communication, implementation and delivery of business strategy within agreed service standards and manage staff performance.

Key Duties and Responsibilities: 

  • Drive a service culture within the Branch and adherence to the Service  standards
  • Monitor customer complaints, identify trends and root causes and address them at the branch to prevent recurrence
  • Grow the balance sheet (assets and liabilities) as per set targets
  • Drive a sales culture within the branch for all staff by allocating individual sales/campaign targets for the year
  • Interpret branch financials and update the team on the Branch’s performance on a monthly basis
  • Manage Branch costs with emphasis on containment of controllable costs  such as overtime, petty cash, power, telephone, travel, repair and maintenance costs in accordance with set budgets
  • Agree performance contracts for direct reports  and provide monthly performance feedback in order to maintain performance at required levels
  • Arrange for training for direct reports in line with personal development and talent development plans (i.e. On-the-job, classroom based, attachments, job rotations

Qualifications, Skills and Experience: 

  • The ideal candidate for the Stanbic Bank Branch Manager – Bugolobi job placement must hold a Bachelor’s degree in Business Studies or a related field from a recognized university
  • At least three years in managerial or supervisory position
  • Good knowledge of service, sales techniques and branch operations
  • Good knowledge of the retail banking value propositions
  • Knowledge of the banks policies and procedures
  • Knowledge of managing local market sales principles
  • Knowledge of Code of Banking Practice

How to Apply:

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.

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