Human Resource Administrator Jobs – Sombha Solutions Store

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Organization: Sombha Solutions Store

Duty Station: Kampala, Uganda

Reports to: Operations Manager – Enabling Functions

About US:

Sombha Solution Store is a Ugandan-owned technology and communications services provider founded in 2014 and is licensed by Uganda Communications Commission to provider voice and data services in Uganda. 

Job Summary:  The Human Resource Administrator reports to the Operations Manager – Enabling Functions and is generally responsible for:

·         Human resources tasks.

·         General administrative tasks.

·         Quality, Health, Safety and Environment (QHSE) tasks.

·         Reporting tasks.

·         Other tasks.

Key Duties and Responsibilities: 

Human Resources (HR) tasks:

·         Act as the company primary point of contact for HR.

·         Explain and promote established company HR policies and procedures to employees.

·         Prepare, update and recommend human resource policies and procedures.

·         Provide support and guidance to managers and staff.

·         Maintain the organisation structure by updating job requirements and job descriptions for all positions.

·         Create forms, templates, and other human resources related documents.

·         Schedule and oversee recruitment, orientation, entry and exit interviews.

·         Perform employee onboarding, development, needs assessment, and training.

·         Enter and update relevant employee information in HR databases; keeping both soft and hard copy files well organized and accessible to management staff.

·         Payroll administration.

·         Receive, compile and submit all employee monthly full time equivalent (FTE) reports to the finance team. Update the time tracker template as and when needed.

·         Prepare and keep up to date the staff annual leave plan.

·         Oversee the appropriate approval of requested leaves.

·         Ensure planning, monitoring, and appraisal of employees through the performance evaluation process.

·         Coach and discipline employees, hear and resolve their grievances and counsel them.

·         Prepare and keep up to date the staff training and development calendar.

·         Oversee agreed staff training and development programs.

·         Manage relationship and liaise with external partners e.g. insurance & medical partners.

·         HR legal and regulatory compliance.

·         Work with c-level management to establish and update the company wage, salary, benefits and compensations structure and policies.

·         Keep the HRM system up to date.

General administrative tasks:

·         Ensure that all company operational compliance and regulatory licenses are up to date; managing their renewal where needed.

·         Ensure a clean office environment.

·         Schedule relevant meetings and appointments; internal and external.

·         Create agendas and take meeting notes.

·         Make travel arrangements for staff.

·         Plan company events.

·         With guidance and approval from c-level management, plan the company’s philanthropic, community relations and charitable activities.

·         Manage office equipment and ensure staff responsibility and care for them.

·         Ensure stock of office supplies.

·         Manage office filing system and ensure smart and accurate filing of all documents.

Quality, health, safety and environment (QHSE) tasks:

·         Act as the company primary point of contact for QHSE.

·         Promote good QHSE culture in the company by ensuring staff awareness and compliance to policies and procedures.

·         Oversee review, update and maintenance of QHSE policies and procedures.

·         Organise and ensure staff attendance of relevant QHSE training programs.

·         Perform and assist in audits, compliance reviews, general risk assessments and other safety assessments and ensure recommendations are implemented.

·         Ensure that the companys QHSE conforms to customer, internal, and regulatory/legal requirements.

·         Maintain a register of appointed QHSE committee members and support them with secretarial tasks.

·         Manage and maintain the relevant QHSE logs and documentation in a standard database; ensuring that it is well organized and that both soft and hard copies of all documentation are readily available to management.

·         Manage relationship and liaise with external QHSE partners.

·         Working with other departments to establish and ensure QHSE requirements and compliance.

Reporting tasks:

·         Prepare and submit relevant HR reports to the Operations Manager – Enabling Functions as needed.

·         Prepare and submit relevant administrative reports to the Operations Manager – Enabling Functions as needed.

·         Prepare and submit all relevant QHSE reports to the Operations Manager – Enabling Functions as needed.

·         Compile and share any other reports as requested.

Other tasks:

·         Ensure business is conducted with high integrity, confidentiality and that behavior aligns with company values.

·         Work with support departments to ensure smooth operations.

·         Preparation, monitoring and the management of budgets for the section.

·         Perform other tasks as assigned.

Qualifications, Skills and Experience: 

·         The ideal candidate should have a degree in Human Resources, Administration or any relevant field.

·         Two years of work experience.

·         Excellent verbal, written and spoken communication skills.

·         Confident individual with a proactive attitude.

·         Public speaking skills.

·         Leadership skills.

·         Problem solving skills.

·         High level of professionalism and confidentiality.

·         Excellent organizational, project and time management skills.

·         Demonstrated teamwork and customer focused service skills.

·         Excellent presentation, training and interpersonal skills.

·         High stress tolerance and problem solving skills.

·         Ability to work both independently and in a team-oriented, collaborative environment.

·         Computer literate especially with internet access, Microsoft office and G-Suite applications.

·         Fluency in English language.


·         Familiarity with CRM and HRM software.

·         Previous HR / Administration experience

·         Previous HSE experience.

·         Excellent telephone communication skills

·         Excellent & proven organisational skills.

How to Apply:

Candidates should send their Application letters, CV’s And Academic docs in one pdf document to

Deadline: 14th July 2019

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