Uganda: Senior Human Resource Officer based in Kampala with frequent field travels (Open to Ugandan Nationals Only)

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Organization: Mercy Corps
Country: Uganda
Closing date: 27 Jul 2018

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

The Primary focus of the Senior HR Officer will be to support all Field Offices in HR to improve the organizational performance within the people function.

General Position Summary

The Senior Human Resource Officer is responsible for enabling the Human Resource activities in the department. S/he reports directly to the HR Director and ensures effective systems that support the overall human resource strategy for healthy, robust and integrated functions of local team members within the organization under the supervision of the Human Resource

Essential Job Responsibilities


· Follow Mercy Corps Policies and Procedures for Human Resources as stipulated in the Mercy Corps National Team handbook and Field Administration Manual;

· Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/pay rises;

· Provide regular monthly/quarterly reports on HR related

· Attend coordination meetings as will be delegated from time to time

· Process work permits and passes for expatriate staff and their dependents


· Assist and/or advise on conducting or arranging of staff development trainings and/or other human resource development activities;

· Identify training needs and gaps for different departments within the organization

· Ensure that staff undertake mandatory trainings like code of conduct, MC Essentials, Security Orientation and PMD PRO1

· Identify training opportunities for the staff within the country

· Ensure a monthly updated Training and development database

· Support online e-learning processes for staff to tap into internal training opportunities within Mercy Corps

· Track all performance reviews/probationary evaluations and notify supervisory staff accordingly;


· Preparation of monthly payroll and submitting to HR Director

· Handle Insurance i.e. Travel, Medical, Group Personal Accident, Workman compensation payments, reconciliation and claims for staff

· Follow up with exit procedures and computation of terminal benefits for staff exiting the organisation


· Provide annual review and ensure full adherence to Mercy Corps national staff policies;

· Ensure to see that staffs have personnel staff handbooks upon hire

· Conducts pre-audit upon request


· Monthly tracking of HR Data i.e. Leave attendance, National Database, Medical, Performance Management, Training database etc

TEAM Management

· Support the Administration / HR Officers, supervise and coach them in the field of HR

· Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.

· Back up field support when overwhelmed with recruitment

· Provide team members with information, tools and other resources to improve performance and reach objectives.

· Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

· Develop the capacity of the team, deepen understanding of their roles and assist with career development.

Organizational Learning

· As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

· Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

· Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility

Supervise HR Assistant according to MC policies and best practices.


Reports Directly To: HR Director on all matters related to HR

Works Directly With: Operations, Finance and program staff in regards to HR needs.

Ethics and Integrity

All Mercy Corps staff member are expected to behave ethically and demonstrate highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.

Knowledge and Experience

· Bachelors’ degree in Industrial and Organizational Psychology, Human Resource Management or related discipline

· 4+years relevant with 1+years of supervisory experience in an HR generalist position. INGO sector experience preferred

· Experience taking the lead on unfamiliar tasks within diverse cultural contexts.

· Experience working with Senior Management on people issues.

· Knowledge of HR systems required Demonstrated competency and experience in managing and scheduling of staff.

· Demonstrated attention to detail, ability to follow procedures.

· Meet deadlines and work independently and cooperatively with team members is required.

· Ability to troubleshoot, plan and design low maintenance system is a must.

· Good written and spoken English.

Success Factors

The Senior HR Officer must be a conscientious worker with an excellent sense of judgement. S/he has the ability to work simultaneously on multiple tasks and a willingness and ability to work effectively with a wide variety of people. S/h has the ability to work as part of a team and coordinate with project personnel. They must be computer literate with strong organizational skills.

How to apply:

How to Apply: All suitably qualified and interested candidates should send their E-mail applications including a cover letter clearly stating the salary requirements, updated CV (with three professional referees), and copies of academic qualifications/certificates addressed to the Senior HR and Legal Manager, Mercy Corps Uganda to: Deadline for Submission: Close of business on Friday, July 27th 2018. Only short-listed candidates will be contacted by Mercy Corps. Mercy Corps is an equal opportunity employer; qualified female candidates are strongly encouraged to apply

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