Customer Service Jobs – Waiters / Waitresses – Genius Hub

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Organisation: Genius Hub

Duty Station: Kampala, Uganda

About US:

Genius Hub is a Human Capital Solutions Firm that specializes in talent search and placement of highly skilled individuals for clients in East Africa.  Our Client is a leisure and hospitality resort.

Key Duties and Responsibilities: 

  • Provide excellent customer services;
  • Greet, escort and present menus to customers;
  • Make suggestions based on their preferences;
  • Take and serve food/drinks orders;
  • Cross-sell additional products when appropriate;
  • Arrange table settings;
  • Keep tables clean and tidy at all times;
  • Check products for quality;
  • Deliver bills and collect payments;
  • Cooperate and communicate with all serving and kitchen staff;
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Qualifications, Skills and Experience: 

  • The applicant must hold a high school diploma or a Bachelor’s Degree in any field.
  • One year of experience as a waiter or waitress;
  • Experience with developing a constructive working and interpersonal relationships with colleagues and customers;
  • Good physical condition;
  • Customer-centric;
  • Skills: Basic arithmetic skills, Attentiveness, and patience for customersExcellent professionalism, Strong organizational, multitasking skills, with the ability to perform well in a fast-paced environment, Active listening, Effective communication skills, Team spirit and Flexibility to work in shifts

How to Apply:

All suitably qualified and interested applicants should send their applications, CVs and academic documents to not in the attention of the Recruitment Director. Please Quote Reference GH2019/051

Deadline: 18th September 2019

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